At ServiceQuality.co.UK, we’re all about building your customer’s loyalty.
loyalty |ˈloiəltē| |ˌlɔɪəlti| |ˌlɔɪəlti|
noun ( pl. -ties)
• a strong feeling of support or allegiance
Welcome
News
December 19, 2007
ServiceQuality.US featured in article.
ServiceQuality.US was prominently featured in an article explaining mystery shopping. Article has been syndicated to numerous publications. Click here to download the article.
December 2007 - President & Chief Innovation Officer Jeff Kasper denounces media reports against the quality of goods produced in the People’s Republic of China. Read the full media release here.
© 1990-2007 Customer Loyalty Builders, Inc. All Rights Reserved. ServiceQuality.co.UK, The Service Quality Department, Satisfaction Certified, and Customer Service Boot Camp are registered trade/service marks of Customer Loyalty Builders, Inc. Other trade/service marks used are used with permission and are the property of their respective owners.
Service Evaluations / Mystery Shopping
Our comprehensive service evaluation (mystery shopping) programs allow you to stop missed opportunities, recover lost revenue, and make sure your brand personality shines through.
With tens of thousands of shoppers in 103 countries, we are where you are.
Customer Surveys
The most important voice you can listen to is that of your customer.
We give you the tools to hear that voice loud and clear. Paper, telephone, in-person, or web-based.
Training
Building customer loyalty is not a passive sport.
You wouldn’t run a marathon without any training -- how can you expect your employees and managers to win customer’s loyalty without exceptional training?
